AI concierge · for hosts
A concierge that knows your place — and answers for you
Turn your house guide and local picks into a guest page with an AI concierge. Guests get instant answers in their own language, any hour, from your content only. You get your evenings back.
Seabreeze Villa concierge
Your local expert · replies in your language
From: House guide · Check-out
Answers 24/7
The 11pm Wi-Fi question and the 6am checkout question, answered without you.
In their language
Write once in yours. Guests read the page and ask in theirs.
From your content only
No guessing from the internet. If you didn't write it, it says so.
One link, one QR code
Nothing for guests to install and no account to create.
Live demos — tap, type, unlock
Three moments from a real guest page: getting in with a check-in code, asking a question at 11pm, and asking where to go. Everything below works.
Positano · Amalfi Coast
Seabreeze Villa
Hosted by Giulia
Meanwhile, in the chat
Door code and Wi-Fi, only for confirmed guests
You put a check-in code in your booking confirmation. Until a guest enters it, the page hides the door code, Wi-Fi and arrival steps — and the concierge won't reveal them either. A screenshot of your page shared on social media gives nothing away.
- Ask for the door code before unlocking — it politely refuses
- Enter the code — everything sensitive appears at once
- Change the code between stays in one field
The demo stay's check-in code is 1953.
One concierge, every kind of stay
Each of these is a live demo guest page. Open one and ask it something — in any language.
11:42 pm · a new message
“Hi! Sorry to bother you — what's the Wi-Fi password again?”
Your house manual, turned into someone guests can ask
Guests ask the same questions at every hour — Wi-Fi, check-in, parking, checkout. Each one that waits on you is a slower reply and a slightly worse stay. Hostbnb gives every property a guest page and a concierge that answers from everything you've written.
Without it
- You answer the same questions, often after hours
- Guests wait, sometimes across a language barrier
- Details get buried in a long message thread
With Hostbnb
- Guests self-serve accurate answers any time
- Every answer arrives in their language
- Only what genuinely needs you reaches you
Live in three steps
Add what you know, check it answers the way you would, and hand guests the link.
Add what you already know
Fill in the house guide — check-in, Wi-Fi, rules, trash, parking — then add your FAQs, local picks and any PDFs you already have. Most hosts are done in about five minutes and keep adding from there.
- Structured fields, not a blank page
- Upload existing manuals
- Pick the concierge's personality
House guide
Check-in instructions
Wi-Fi
Trash rules
Parking
Test it like a guest would
Ask the questions you get most in the FAQ / Chat tab. You see the answer, exactly which parts of your guide it drew on, and a list of what's missing — so gaps get fixed before a guest finds them.
- See every source it used
- “Missing from your guide” suggestions
- Fix the text, the answer updates
Test your concierge
Missing from your guide
Add washing machine / appliance instructions
What it read
- House guide: Appliances0.82
- FAQ: Towels & linens0.61
Share the link and the QR code
Publish, then copy the ready-made check-in message into your booking platform and print the QR code for the entryway. Guests open it in the browser — that's the whole install.
- Pre-written check-in message
- Downloadable QR code
- Update any time, no re-sending
Share with guests
PublishedWhat your guests actually see
A page they can read and a concierge they can ask — on their phone, in their language, from the day before arrival to the ride to the airport.
The link in your check-in message
Guests open the page the day before, read how to get there, and save it. No app, no sign-up.
The QR code by the entry
They scan, enter the code from their booking, and the door code and Wi-Fi appear.
Asking, instead of messaging you
“Where's good for breakfast?” gets your pick, a reason and a map pin — in their language.
Out the door on time
Checkout steps, where the keys go, and where to leave bags until the flight.
Tokyo · Shibuya
Shibuya City Stay
Unlock your stay details
Enter the code from your booking to see Wi-Fi and door codes.
The guest page
Seabreeze Villa concierge
Your local expert · replies in your language
From: House guide · Check-out
The concierge
Quick actions
One tap for check-in, Wi-Fi, food nearby, trash rules, emergency and checkout.
Whole-page translation
8 languages on the page switcher; the concierge replies in whatever language the guest writes in.
Answers show their source
Each reply says where it came from — “From: House guide · Check-out”.
Host picks, labelled
Your recommendations are marked as yours, above anything commercial.
A map of what's near
Every pick on a map, so guests see what's actually walkable.
Tips for the next guest
Guests can leave a local tip; it goes live only after you approve it.
See what guests ask. Improve what it knows.
Every property gets its own workspace. Read the conversations, test answers, and watch whether guests are opening the page — then close the gaps in a few minutes.
Conversations
Read every guest chat in full. The questions that come up twice belong in your guide.
Q&A test panel
Ask anything before guests do, with sources and missing-info suggestions.
Metrics
Page views and code unlocks, so you know guests are actually opening it.
Persona
Choose how the concierge sounds — from a friendly local to a five-star concierge.
Many properties
One workspace per property, with its own guide, codes and link.
Guest tip review
Approve or hide what guests suggest before anyone else sees it.
Conversations
- Where do I put the recycling?Today · 4 messages›
- 駅までの行き方は？Today · 2 messages›
- Can we check in early on Friday?Yesterday · 3 messages›
- Wo kann man hier gut frühstücken?Yesterday · 6 messages›
Example data · page views and unlocks live under Metrics
Deliberately narrow, so it's safe to hand to a guest
The concierge answers from what you've written — your guide, FAQs, recommendations, approved guest tips and files — not from general knowledge about your city.
It will
- Answer check-in, Wi-Fi, appliance and house-rule questions from your guide
- Suggest your recommendations when a guest asks where to go
- Reply in the guest's language, whatever language you wrote in
- Say plainly when it doesn't know, and point the guest to you
It won't
- Invent a door code, a price or opening hours you never entered
- Show Wi-Fi or door codes before the guest enters your check-in code
- Make exceptions, promises or refunds on your behalf
- Answer questions that have nothing to do with the stay
The honest limitation
It's only as complete as your guide — a gap in your content is a gap in its answers. That's why the Q&A panel lists what's missing and Conversations show what guests really ask. Money, safety, exceptions and anything unusual always come to you.
Better stays, fewer messages, and a page that can pay for itself
Fewer
repeat messages
The same ten questions stop reaching your phone.
Faster
answers for guests
Seconds, at any hour, instead of whenever you're free.
Wider
reach
International guests get the same stay as local ones.
70%
of commissions
Optional partner offers can pay for the page.
Free to start, then priced per property
Take 30 days with one property and no card. After that your page stays live and the concierge waits for a plan — one price for a single rental, a smaller one for each property after the first.
Pilot
Free
for 30 days
30 days, 1 property, no card
Solo
$20
per month
One property, no Hostbnb mark on your page
Portfolio
$65
per month
+$10 per additional property
A portfolio, billed per property
Enterprise
Custom
talk to us
Contract and invoicing
Partner commissions on every plan Referral earnings on every plan No partnerships add-on
Compare plans in fullQuestions hosts ask first
Will it give guests wrong answers?+
It only answers from what you've written — your guide, FAQs, recommendations, approved guest tips and file summaries — and it's instructed not to invent house rules, addresses, prices, hours or policies. When the answer isn't in your content it says so and tells the guest to contact you. If an answer is wrong, the fix is to correct your guide; the concierge reads the current text, so there's nothing to retrain.
What languages does it support?+
The guest page has a switcher for English, 日本語, Español, Français, Deutsch, 中文, 한국어, Português. The concierge replies in the language the guest writes in, so it covers more than the switcher does. Proper nouns, door codes and passwords stay exactly as you entered them.
Do guests need to download an app or create an account?+
No. The guest page opens in any phone browser from a link or QR code. There's nothing to install and nothing to sign up for.
How do I keep the door code and Wi-Fi private?+
Set a check-in code on the property. Until a guest enters it, the page hides sensitive details and the concierge won't reveal them either. Share the code in your booking confirmation so only confirmed guests can unlock it.
What happens when a guest asks something it can't answer?+
It tells the guest it doesn't have that information and to contact you, and your contact note is on the page. Anything involving money, exceptions or safety should come to you — that's by design. You can read every conversation in the dashboard and add the missing answer to your guide.
Does it replace Airbnb messaging or my PMS?+
No — it sits alongside them. Hostbnb is independent and isn't affiliated with Airbnb or any booking platform. You paste the guest-page link into the messages and check-in instructions you already send.
How long does setup take?+
About five minutes for a working page: check-in steps, Wi-Fi and a handful of local picks. Everything else — FAQs, files, more recommendations — you can add as questions come in.
How much does it cost?+
Start with a free 30-day pilot for one property, no credit card. When the pilot ends your guest page stays live, but the AI concierge switches off until you pick a plan. Plans are priced per property, with a lower price for each property after the first. Partner offers are optional and included on every plan.
Go deeper
Step-by-step guides for everything on this page.
Give your next guest a concierge
Add your check-in steps, your Wi-Fi and the places you always recommend. Test it, share the link, and let it take the next 11pm question.
Free to start · paid plans from $20 a month